Acceptance of terms
This website is owned and operated by 1542002 B.C. Ltd., doing business as UpMeals Food Services, with facilities in both British Columbia and Alberta. Our principal place of business is located at 1737 Powell Street, Vancouver, BC, V5L 1H6.
Applicability of Terms and Conditions
Your use of this website and all orders placed through it are governed by these Terms and Conditions. Please read them carefully. By using the site, you agree to be bound by the terms outlined here. If you do not agree, please do not access the site or place any orders. We may revise these Terms and Conditions at any time without prior notice. It is your responsibility to review this page regularly. Continued use of the website following any updates constitutes acceptance of the revised terms.
Account and Data Collection
To place an order through our website, you will be asked to provide personal information, including your name, shipping address, email, phone number, and payment method. You may also choose to create an account, which allows you to:
Save your contact and order details for faster checkout
View your order history
Receive updates about our products, promotions, and services
By creating an account, you consent to receiving periodic communications from UpMeals Food Services. We take your privacy seriously. Your personal data and purchase history are used solely for business purposes and are never shared with external parties. Please review our [Privacy Policy] for full details on how we collect and handle your data. You are responsible for maintaining the confidentiality of your account credentials. If you suspect any unauthorized access or use, notify us immediately. We reserve the right to use anonymized purchase data to improve our operations, conduct analytics, and support business planning. If your non-identifiable data is used for research purposes, any limitations of liability or indemnities in these Terms are waived for harms or claims related to such research use.
Website Content
We aim to provide accurate and up-to-date content across all pages. However, errors or omissions may occasionally occur. We do not guarantee the completeness, reliability, or accuracy of information provided on the website. We reserve the right to make corrections or updates at any time, without notice or liability, including product details, pricing, and availability.
Changes to Products and Pricing
UpMeals Food Services reserves the right to:
Change pricing at any time
Add, remove, or modify available products
Suspend or discontinue specific items without notice
All prices are listed in Canadian Dollars (CAD). Applicable taxes and shipping charges will be added at checkout. Accepted payment methods will be displayed during the ordering process and may change over time at our discretion.
Area of Service
We currently operate in British Columbia and Alberta and aim to expand our service area over time. Availability may vary by location and is subject to change. The most up-to-date information on delivery regions is available on our website. If we do not currently serve your area, we encourage you to check back as our coverage may change.
Currency and Payment
All transactions are processed in Canadian Dollars (CAD). The final amount charged will include any applicable taxes and delivery fees, calculated at checkout.
Payment must be made using a valid method accepted by our payment processor. These may include major credit cards, debit cards, or digital wallets, and are subject to change without prior notice.
Delivery and Returns
Estimated delivery times are shown at checkout based on your location and selected items.
Because our meals are freshly prepared and perishable, all sales are final.
Orders cannot be canceled, modified, or returned once placed and past the cutoff time.
If there is an issue with your order’s quality, contact us right away. We will work to resolve it quickly and fairly. Photos may be requested to help us assess the concern.
Disclaimer of Warranties and Limitation of Liability
You use our website and services at your own risk. The website and all its content are provided on an “as is” and “as available” basis. UpMeals Food Services makes no warranties or guarantees, either express or implied, including but not limited to:
Accuracy or completeness of information
Fitness for a particular purpose
Non-infringement of third-party rights
Uninterrupted or error-free operation
Freedom from viruses or other harmful components
Some jurisdictions do not allow the exclusion of certain warranties, so these exclusions may not apply to you in full.
We reserve the right to suspend or terminate website access, in part or whole, at any time, for any reason, without liability or prior notice.
To the extent permitted by law, UpMeals Food Services shall not be held liable for any direct, indirect, incidental, special, punitive, or consequential damages, including but not limited to:
Loss of revenue, profits, data, or reputation
Inability to access or use the website
Any errors or interruptions in service
Any unauthorized access to personal data
Our total liability, if any, will not exceed the amount you paid to UpMeals Food Services in the six months prior to your claim.
Indemnification
You agree to defend, indemnify, and hold harmless UpMeals Food Services, its directors, officers, employees, agents, contractors, affiliates, and suppliers from any claims, losses, liabilities, or expenses (including legal fees) arising from:
Your use of the website
Your breach of these Terms
Your violation of any law or third-party rights
We reserve the right to assume exclusive defense in any matter subject to indemnification and you agree to cooperate with us in such cases.
If your anonymized data is used for research purposes, the indemnity and limitation of liability provisions outlined in these Terms are waived as they relate to any harm or claims arising from that research use.
Intellectual Property
All content on this website, including images, text, logos, product names, layouts, and design elements, are the property of UpMeals Food Services or our licensors and are protected under copyright, trademark, and other applicable intellectual property laws.
Nothing on this website grants you any rights to our intellectual property. You may not reproduce, copy, modify, distribute, or otherwise use our content without prior written consent.
All trademarks, logos, and product names appearing on this site are either registered or unregistered marks of UpMeals Food Services or third parties and may not be used without express permission.
Severability
If any provision in these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed from the rest of the Terms, which will remain in full effect.
Waiver
No waiver of any provision or right under these Terms shall be deemed a continuing waiver unless explicitly stated in writing and signed by an authorized representative of UpMeals Food Services.
Entire Agreement
These Terms, along with our Privacy Policy, form the complete agreement between you and UpMeals Food Services with respect to your use of the website and any purchases made through it.
Governing Law and Jurisdiction
These Terms of Service are governed by the laws of British Columbia, together with applicable federal laws of Canada. You agree to submit to the exclusive jurisdiction of the courts located in British Columbia for any dispute related to your use of the website or these Terms.